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What is Telehealth?

27th March 2020

Medical and behavioral health appointments over the phone

Telehealth and telemedicine are two words you may be hearing a lot about with COVID-19.

It’s OK if you’re not quite sure what they mean!

What is Telehealth?

Using telehealth, you can have a visit with your provider over the phone or with video chat.

Telehealth is very helpful for many types of appointments including when you need to:

  • Talk about symptoms you are having to find out if you should get tested for COVID-19 or other health conditions.
  • Have an appointment with a behavioral health provider.
  • Get a non-COVID-19 related appointment that can’t happen in person for safety.

Having an appointment over the phone is also a way to protect yourself and others from COVID-19!

Harbor now offers telehealth over the phone

NEW! Harbor’s community health centers are now offering telehealth visits with our medical and behavioral health providers over the phone!

The way you make a telehealth appointment is the same.  You call your health center to schedule appointment with your provider.

PLEASE NOTE: We are only able to provide a telehealth appointment if you are in Massachusetts.  If you will be in another state for a telehealth appointment, we are unable to offer care at this time.

Our health centers are welcoming new patients!  Our family medicine providers can see ages 2 and up.

A telehealth visit over the phone is another option for getting the care you need! Essential and urgent appointments will still take place at our health centers.

Harbor accepts most insurance plans, including MassHealth and Health Safety Net.  Our financial counselors and community health workers can also help anyone in our community apply for health insurance over the phone.

Find a Harbor Health Location

Here is a list of our community health centers offering phone appointments with our providers:

Geiger Gibson Community Health Center, (617) 288-1140
*NOTE: Urgent and essential visits will take place at Daniel Driscoll – Neponset Health Center

Daniel Driscoll-Neponset Community Health Center, (617) 282-3200

Harbor Community Health Center – Plymouth,(508) 778-5470

Harbor Community Health Center – Hyannis, (508) 778-5420

REMEMBER: Call the health center to make a telehealth appointment with your provider or new provider just like you would for a regular appointment.

We’re here to help and support you! 

Click the button below for more information about the services at our health centers and frequently asked questions about Coronavirus/COVID-19.

COVID-19 Information