President & Chief Executive Officer
Chuck Jones became President & Chief Executive Officer of Harbor Health Services in March, 2017. Prior to joining Harbor Health, Chuck was the Chief Executive Officer of Thundermist Health Center in Rhode Island. Chuck joined Thundermist in 2008 as Chief Information Officer and added responsibilities as Executive Director of the Woonsocket center shortly thereafter. In 2011, he was appointed Chief Executive Officer.
Prior to joining Thundermist, Chuck spent nine years focused on technology outsourcing and consulting primarily in the healthcare industry. He graduated with merit from the U.S. Naval Academy and later earned a Masters of Business Administration from Bentley University. Chuck served for five years in the U.S. Navy as a Surface Warfare Officer with tours in the Middle East, Southeast Asia and many ports on both coasts of the United States.
Robert A. Hoch, M.D., M.P.H.
Vice President & Chief Medical Officer
Dr. Robert Hoch joined Neponset Health Center as the Medical Director and Staff Pediatrician in 1980. He became Vice President & Corporate Medical Director in 1986. Dr. Hoch is Board Certified in Pediatrics in the States of Massachusetts and Wisconsin. He received his Medical degree with honors from State University of New York–Upstate Medical Center in Syracuse, NY. He completed his Residency in Pediatrics and Fellowship in Ambulatory Pediatrics at the University of Wisconsin Hospitals in Madison, WI. He holds a Master degree in Public Health from the Harvard School of Public Health in Cambridge, MA. He is a member of the American College of Physician Executives and the National Association of Community Health Centers.
He has held a number of advisory positions and is a member of the Neighborhood Health Plan-Member Physician’s Advisory Board, National Association of Community Health Centers-Clinical Affairs Committee, the Center for Community Health Education Research and Service, Partners Healthcare-Medical Management Committee, and the Massachusetts Immunization Action Partnership under the auspices of the Massachusetts Department of Public Health.
Dr. Hoch held academic positions at the New England Medical Center-Department of Pediatrics, at the Harvard School of Public Health and at Boston University-School of Public Health. He has been invited to speak at the National Association of Community Health Centers Annual Meetings, at the Agency for Health Care Policy and Research Conference, at the National Migrant Clinicians’ Meeting, at the National Primary Care Institute Conference, and the New England Association of Community Health Centers.
Michael Wyman, MBA
Interim Chief Financial Officer
Michael Wyman joined Harbor Health Services in 2017 as the Interim Chief Financial Officer. Michael has almost 30 years of executive level financial management experience across the healthcare and IT sectors. Michael was previously the CFO at Senior Whole Health, Continental Fire Safety Services, LLC., and On-Line Cable Services, Inc. Prior to joining Harbor Health, Michael was a financial consultant at M.K. Wyman Associates.
Michael completed his Master of Business Administration degree at the Harvard Graduate School of Business Administration.
Nancy Bucken, RN, MSM
Executive Director, Harbor Community Health Center-Hyannis, Harbor Community Health Center-Plymouth & Ellen Jones Community Dental Center
Nancy Bucken joined Harbor Health in 2007 as the Executive Director of the Neponset Health Center. In 2012, she became the Executive Director of Harbor Community Health Center-Hyannis and the Ellen Jones Community Dental Center and later Harbor Community Health Center-Plymouth.
Nancy has over 31 years of experience as a senior manager across multiple industries including healthcare (clinical and administration), service and management organizations. While managing Diversified Services at the VNA, Nancy opened and licensed a hospice program on Cape Cod. Prior to that, she worked for a management company responsible for the startup of multiple home care agencies and negotiated the sale of three hospice programs. In addition, she has more than ten years managing home infusion and durable medical equipment programs providing services in multiple communities.
Nancy received a Master of Science in Health Care Management from Lesley College and a Bachelor of Science degree in nursing from Skidmore College.
Kathryn C. Burns
Vice President & Director of Elder Service Plan
Kathryn C. Burns joined Harbor Health in 2014 as the Vice President and Executive Director of the Elder Service Plan (ESP). She brings over 20 years’ experience in Healthcare and PACE (Program of All-Inclusive Care for Elders). Before joining Harbor Health, Kathy worked as a Consultant with Altitude Edge Consultants in Boulder, Colorado. Using her extensive knowledge of PACE and SCO (Senior Care Options), she helped guide organizations nationwide that were forming or operating existing PACE and other dual eligible, capitated and multidisciplinary programs.
Prior to her position with Altitude Edge Consultants, Kathy was the Chief Operating Officer of the Elder Service Plan of the North Shore and the Administrator of Geriatric Care Center and Director of Geriatric Services at Northeast Health Systems Beverly Hospital. She has sat on the Boards of Directors for North Shore Elder Services, Brookhouse Home for Aged Women, and Lynn Community Elder Services, Inc.
Kathy received a Masters of Health Care Administration from Simmons College and a Bachelor of Business Administration in Finance and Management from Saint Mary’s College. In addition, she completed the “Leadership Strategies for Evolving Healthcare Executives” program at the Harvard School of Public Health.
Kevin Casey, MPH
Executive Director, Daniel Driscoll-Neponset Health Center & Geiger Gibson Community Health Center
Kevin Casey joined Harbor Health in 2012 as the Executive Director of both Neponset Health Center and Geiger Gibson Community Health Center. Kevin has over 20 years of experience in healthcare leadership with Brewster Ambulance Service and Boston Medical Center. He received his Master of Public Health Care Administration from Boston University.
Kevin began his career with Brewster Ambulance Service as an Assistant General Manager and then the Director of Marketing. In 1994, Kevin transitioned to Boston City Hospital as a Regulatory Compliance Assistant. With Boston City Hospital (renamed Boston Medical Center in 1996 after a merger with Boston University Medical Center), Kevin held various management roles including Central Administrator, Deputy Director of Hospital Facilities, Budget Manager for General Services and Director of Administration.
Director of Human Resources
Debbie Galvin, Director of Human Resources, is a seasoned human resources professional with over ten years’ experience in the field. Prior to joining Harbor, Debbie was the Manager of Human Resources at Marian Manor Nursing Home. Debbie received her Bachelor’s Degree from Regis College. Her diverse background includes experience in both for-profit and non-profit organizations. Debbie is a member of the Society for Human Resource Management, the Northeast Human Resources Association, and the American Society for Healthcare Human Resources Administration.
Debbie joined HHSI in 2015 as a Human Resources Generalist serving the Cape Cod, South Shore, and Mattapan ESP sites. She was promoted to the Director of Human Resources less than a year after she joined the organization. Debbie oversees all aspects of human resources, including: legal compliance, recruitment, training, compensation, benefits, employee relations, and the privileging and credentialing of Harbor’s provider staff.
Thomas Fantes, MD
Medical Director & Staff Physician, Neponset Health Center & Geiger Gibson Community Health Center
Dr. Thomas Fantes joined Harbor Health Services in 2016 as the Medical Director of both Neponset Health Center (NHC) and Geiger Gibson Community Health Center (GGCHC), and a Staff Physician at NHC. Prior to joining Harbor Health Services, Inc., Dr. Fantes was the Medical Director of Newport Health Care Corporation Medical Associates and a Physician with Family Physicians of Tiverton and Little Compton.
Dr. Fantes is currently a Captain in the United States Navy Reserve Medical Corps and he has received numerous honors including the Navy Commendation Medal (twice awarded). He was an Affiliate Faculty member with the Family Medicine department at Brown University. Dr. Fantes received his medical degree from the New Jersey Medical School. He is Board Certified by the American Board of Family Medicine and he speaks both English and Spanish.
Susan Hardy, MD, Ph.D
Medical Director, Elder Service Plan
Susan Hardy joined Harbor Health in 2017 as the Medical Director for the Elder Service plan. Prior to joining Harbor, Dr. Hardy was the Associate Medical Director for Fallon Health/Summit Healthcare.
Dr. Hardy received her medical degree from the University of Pittsburgh School of Medicine and her Doctor of Philosophy from Yale University. She is board certified by the American Board of Internal Medicine.
Dr. Hardy oversees all medical operations for both the Mattapan and Brockton Elder Serve Plan locations.
Matthew Horan, DMD
Corporate Dental Director, Harbor Health Services, Inc.
Matthew Horan joined Harbor Health in 2016 as the Corporate Dental Director. Dr. Horan has almost ten years of experience in oral health care at the community health center level. Prior to joining Harbor Health, Dr. Horan was the Director of Oral Health at the Boston Public Health Commission, DotHouse Health, and Codman Square Health Center.
Dr. Horan oversees Dental Operations at Geiger Gibson Community Health Center, Harbor Community Health Center-Plymouth, Harbor Community Health Center- Hyannis, and Ellen Jones Community Dental Center in Harwich.
Dr. Horan received his Doctor of Dental Medicine degree from Tufts University School of Dental Medicine and his currently pursuing a Master’s of Public Health degree from the University of Massachusetts, Amherst.
Norman Sweet, LICSW, MBA
Director of Behavioral Health Services, Harbor Health Services, Inc.
Norm Sweet earned both his Master of Social Work and Master of Business Administration from the State University of New York in Albany, NY. He has over 13 years’ experience working in the healthcare industry, and over ten years working with the LGBTIQ community.
Most recently, he served as the Behavioral Case Manager at Network Health, one of only six organizations contracted by the Commonwealth of Massachusetts to serve the rapidly growing Medicaid population. Prior to working at Network Health, Mr. Sweet was employed by Parsons Child and Family Center; the largest multi-service site in New York’s Capital region, working there for over nine years.
At first, Mr. Sweet worked as a Prevention Social Worker primarily providing home-based individual, family and couples counseling, case management, and crisis management. Additionally, Mr. Sweet facilitated trainings in cultural diversity and in-service planning for lesbian, gay, bisexual, and transgender clients and their families. Mr. Sweet also participated in several supervisory trainings and completed their Leadership Development Program in 2007. After that, he became the Prevention Social Worker Supervisor managing a satellite office in Arbor Hill.
Kathleen Civiello, RN
Director of Nursing for HHSI Community Health Centers
Kathleen Civiello joined Harbor Health in 2014 as the Director of Nursing for Harbor Health Community Health Centers. Kathleen is a registered nurse and has almost 20 years of experience in clinical care and healthcare administration. Prior to joining Harbor Health Services, Inc., Kathleen was a Staff Nurse, Director of Nursing and Director of Clinical Operations at the South Boston Community Health Center. She has also has held nursing positions at Quincy Rehab and Nursing Center, Boston Medical Center, and St. Elizabeth’s Hospital. Kathleen completed her Associates Degree in Nursing at Quincy College.
Medical Director & Staff Physician
Ashley Gallagher joined Harbor Health Services, Inc. in 2017 as the Medical Director of both Harbor Community Health Center – Hyannis and Harbor Community Health Center – Plymouth, in addition to being a staff physician at both locations. Prior to joining Harbor, Dr. Gallagher was the Medical Director, Behavioral Wellness at Trillium Health in Rochester, NY and prior to that at the University of Rochester as an attending physician and Medical Director in the Psychiatry Clinic. In addition to family medicine, Dr. Gallagher also runs an addiction clinic.
Dr. Gallagher received her Doctor of Medicine at the University of Texas Medical Branch in Galveston. She is Board Certified by the American Academy of Family Physicians.