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Leadership Team

Meet the leadership team at Harbor Health!

Chuck Jones

President & Chief Executive Officer
Chuck Jones became President & Chief Executive Officer of Harbor Health Services in March, 2017.  Prior to joining Harbor Health, Chuck was the Chief Executive Officer of Thundermist Health Center in Rhode Island. Chuck joined Thundermist in 2008 as Chief Information Officer and added responsibilities as Executive Director of the Woonsocket health center shortly thereafter. In 2011, he was appointed Chief Executive Officer.

Prior to joining Thundermist, Chuck spent nine years focused on technology outsourcing and consulting primarily in the healthcare industry. He graduated with merit from the U.S. Naval Academy and later earned a Master of Business Administration from Bentley University.  Chuck served for five years in the U.S. Navy as a Surface Warfare Officer with tours in the Middle East, Southeast Asia and many ports on both coasts of the United States.

Todd Murphytodd-murphy-photo

Chief Financial Officer
Todd Murphy joined Harbor from his most recent position as CFO of WordStream, Inc., a Boston based online marketing technology company.  He has also held financial leadership positions with Predilytics, a healthcare data analytics company, and Health Dialog, a population health management company.

Todd has a Bachelor of Arts degree from Bates College and a master’s degree in accounting from the University of Rhode Island, Graduate School of Business.

Armando Cortez

Chief Information OfficerArmando-Cortez
Armando Cortez joined Harbor Health in January 2022 as its first official Chief Information Officer. Armando is a healthcare IT leader with 25+ years of progressive leadership and extensive hands-on experience leading large, complex cross-functional projects within various clinical settings.

Armando honorably served in the US Army Reserves and holds a Bachelor of Arts from the University of Massachusetts, Amherst, a Master of Business Administration and a Master of Science in Health Informatics from Northeastern University, Boston.

Harley Davidson

Senior Vice President, Community Health Centers

Harley Davidson  joined Harbor Health in 2024 and leads operational strategies across Harbor’s community health centers. Before joiningHarley-Davidson Harbor, Harley served as the Chief Operating Officer at One Community Health in Hood River, Oregon, where he enhanced medical, dental, behavioral health, and perinatal services, improving access and outcomes for the community. In addition to his work at Harbor, he  serves as a mentor with ACP, helping retiring veterans transition into the civilian workforce.

Harley holds a bachelor’s degree in business management from the University of Phoenix and a master’s degree in business and healthcare administration from Capella University.

Gretchen Reynard, MSN, FNP-BC

Senior Vice President, Elder Service Plan
Gretchen Reynard leads Harbor Health’s Elder Service Plan, a Massachusetts Program of All-Inclusive Care for the Elderly (PACE).  She joined Harbor in June 2019.  Prior to joining Harbor, Gretchen led the transitional care and case management team, including over 100 providers and clinical staff, at a large physician practice in Massachusetts.  She also held director-level roles overseeing the clinical teams of several Senior Care Option plans in Massachusetts.  She also worked for several years as a nurse practitioner caring for geriatric patients.

Ilona Kopits, MD, MPH

Senior Medical Director, Elder Service Plan

Dr. Ilona Kopits has been a faculty member since 2008 in the Boston University Geriatrics Section, where she precepts primary care residents in their longitudinal geriatric outpatient clinic and geriatric fellows in their PACE rotation for the BU Geriatrics fellowship. Dr. Kopits completed her Family Medicine residency and Geriatrics fellowship training at Boston University Medical Center.

She served as a primary care physician with Upham’s PACE, the PACE organization of Upham’s Corner Health Center from 2008 to 2023. At Upham’s Corner, she established the PACE rotation for the BU Geriatrics Fellowship and provided medical leadership in developing the program’s first supportive housing unit in collaboration with the Boston Housing Authority. Dr. Kopits was a scholar at the Tideswell Leadership in Aging Program at UCSF in 2017 where her practicum project focused on this topic.

She served Associate Medical Director at Harbor Health Elder Service Plan, the PACE organization of Harbor Health Services, beginning in January 2024 and became Senior Medical Director in August 2024. She believes strongly in the PACE model and in providing opportunities for trainees to learn about care for this fragile population.

Jeffrey Markuns, MD, EdM, FAAFP

Senior Medical Director, Community Health Centers

Jeff Markuns is the Senior Medical Director for Community Health Centers at Harbor Health Services.  Additionally, he is a family medicine physician at Boston Medical Center and an assistant professor of family medicine at Boston University Chobanian & Avedisian School of Medicine.

Jeff has extensive international experience through the Boston University Family Medicine Global Health Collaborative, through which he led the Primary Health Care Performance Initiative (PHCPI), a partnership of the Bill & Melinda Gates Foundation, the World Bank, WHO, UNICEF, the Global Fund, Ariadne Labs and R4D in better measuring primary health care in low and middle income countries. He has led primary care system strengthening programs in Cambodia, Laos, Myanmar, and Vietnam and led numerous workshops around the world focused on medical education and primary care development.

Dr. Markuns completed a medical education fellowship where he focused on training for CHC medical directors, and is the founding Director of BU’s master’s program in Health Professions Education.  He has developed and organized countless fellowships to the U.S. for visiting professionals including practicing specialist physicians, health system administrators, and government policy-makers, including Ministers of Health, and is the Immediate Past President for the North America Region of the World Organization of Family Doctors (WONCA).

Norman Sweet, LICSW, MBA

norm-sweet-photoDirector of Behavioral Health Services
Norm Sweet earned both his Master of Social Work and Master of Business Administration from the State University of New York in Albany, NY. He has extensive experience working in the healthcare industry, and over ten years working with the LGBTIQ community.

Most recently, he served as the Behavioral Case Manager at Network Health, one of only six organizations contracted by the Commonwealth of Massachusetts to serve the rapidly growing Medicaid population.  Prior to working at Network Health, Norm was employed by Parsons Child and Family Center; the largest multi-service site in New York’s Capital region, working there for over nine years.

At first, Norm worked as a Prevention Social Worker primarily providing home-based individual, family and couples counseling, case management, and crisis management. Additionally, he facilitated trainings in cultural diversity and in-service planning for lesbian, gay, bisexual, and transgender clients and their families. Norm also participated in several supervisory trainings and completed their Leadership Development Program in 2007. After that, he became the Prevention Social Worker Supervisor managing a satellite office in Arbor Hill.

Ami Bowen

Vice President, Marketing and Community Engagement
ami-bowenAmi Bowen joined Harbor Health in 2018 and leads the organization’s marketing, external relations, and development functions, as well as grant management and community programs. Ami began her career at international advertising and marketing consulting firms. While at Arnold Worldwide in Boston, her client work focused in New England markets. She made the move into the non-profit world in 2013, serving first as Director of Marketing and Communications and then as Director of Marketing and Development at the Animal Rescue League of Boston.

Ami received her bachelor’s degree in politics and a certificate in American studies from Princeton University and a Master of Business Administration from Boston University.

Rachael Cooper, LICSW, SHRM-CPrachael-copper-heashot

Vice President, Human Resources
Rachael Cooper joined Harbor Health in 2010 as the Supervisor and then Manager of Client Services. In this role, she managed the social services, interpreting, and HIV services at Harbor Health. In 2018, Rachael became the Director of Training and Organization Development, where she developed and implemented training programs for employees and supported organizational change initiatives. In March 2020, Rachael transitioned to the Director of Human Resources and was elevated to Vice President in 2022. Prior to joining Harbor, Rachael worked in statutory child protection services in London, UK and in social services at both non-profits and schools in the Boston area. Rachael’s commitment to Harbor’s mission is steadfast and incorporates her training as a social worker into her role as the Vice President of Human Resources.

Rachael received her undergraduate degree from Boston University in philosophy and political science and her master’s in social work at Goldsmiths College, University of London. She obtained her LICSW in Massachusetts in 2013 and her SHRM-CP in 2021.