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Interpreter Services

 

The Interpreter Services delivered by Harbor Health have at their core the interdisciplinary approach to patient care. The Interpreter Team plays a critical role in providing seamless coordination of care between departments, Harbor Health’s divisions, and outside providers.

Social & Interpreter Services staff are comprised of case managers, social workers, domestic violence advocates, and medical interpreters. Our case managers, social workers, and domestic violence advocates are liaisons between the patient and the Primary Care and Behavioral Health clinical teams. They provide supportive counseling, treatment coordination, referral to state and local resources, and advocacy.

Harbor Health recognizes the importance of providing culturally appropriate linguistic services to our patients. On-site interpretation is available to non-English speaking patients during regular operating hours. Our Certified Medical Interpreters go through rigorous training.

Health center staff include those who speak  Vietnamese, Chinese, Spanish, Albanian, Nepali, Brazilian Portuguese, and Haitian and Cape Verdean Creole.

Additional interpretation services are available through a nationally recognized telephonic interpretation service line for patients speaking other languages than those listed above at all our sites.

Need a sign language interpreter for your visit? You can schedule a sign language interpreter to be present at your visit when you make an appointment.  Call the Harbor Health TTY line at 617-533-2264 to make an appointment at any of our health centers.

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