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COVID-19 Testing By Appointment

COVID-19 Testing Information, Resources, and Answers to Questions

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Harbor Health is currently offering testing to current and new patients BY APPOINTMENT at the following locations:

Harbor Community Health Center – Hyannis
735 Attucks Lane, Hyannis
Testing Hours:Wednesday and Friday, 2:30 PM – 4:00 PM*
Testing Location: Testing tent located in the parking lot, outside the health center
Call to make an appointment: (508) 778-5420

Daniel Driscoll – Neponset Health Center
398 Neponset Avenue, Dorchester
Testing Hours: Monday-Friday, 10:30 AM -12:30 PM*
Testing Location: Testing tent located in back parking lot, outside the health center
Call to make an appointment: (617) 282-3200

Please call the health center to make a testing appointment! New patients are welcome!

*We may need to update testing hours in the future.  We will let patients scheduled for a test know of any changes and update the hours on this page.

Who can get tested?

Harbor Health encourages current and new patients to call to make an appointment for a COVID-19 test if you:

  • Have symptoms including: fever, chills, shaking chills, cough, shortness of breath, sore throat, headache, body aches, and/or new loss of a sense of taste or smell. Some people who have COVID-19 have also had gastrointestinal symptoms and inflammatory conditions.
  • Were exposed to COVID-19 and need to return to work.
  • Tested positive for COVID-19 and need to return to work.
  • Had symptoms of COVID-19, have recovered, and need to return to work.

We are welcoming new patients! Members of the community who need a COVID-19 test and a primary care provider, please call us!  We can help you make an appointment and become a patient at a Harbor health center.

How do I make an appointment to get a test?

Select the health center location most convenient to you where we are offering testing.  

If you are a patient at the health center:

  1. Please call the health center to make an appointment.
  2. Say you need to have a COVID-19 test.
  3. You will have a telehealth video or phone appointment with a provider or nurse to talk about your symptoms or situation.
  4. Your provider or nurse will schedule a test appointment if needed.
  5. For your test appointment, please follow the check in instructions below.

If you are NOT a patient at the health center, we are still welcoming new patients!

  1. Please call the health center to make an appointment.
  2. Say you are a new patient.  If you are having symptoms of COVID-19, please tell them right away!
  3. We will schedule a telehealth video or phone appointment with your new provider. During your visit, you can talk about your symptoms.
  4. Your provider or nurse will schedule a test appointment if needed.
  5. For your test appointment, please follow the check in instructions below.

Where Should I Check In and Wait for My Test Appointment?

Test Check In Instructions:

Please note, you DO NOT need to go inside the health center to check in for a COVID-19 test.

  1. Please go to the parking lot.
  2. Check in with the greeter at the end of the driveway.
  3. Please have your ID and insurance card ready for the greeter to VIEW – your greeter will not touch your cards.
  4. Your greeter will complete your registration.

Waiting Instructions:

You DO NOT need to go inside the health center.

If you come to your test by car…

  • After you check in with the greeter, please wait in your car.  We will call you when it is time for your test.
  • DO NOT bring extra people in the car with you if possible.  Any people who come with you must remain in the car.
  • Everyone must wear a mask.

If you do not come by car…

  • After you check in with the greeter, please go to the small tent next to the testing tent.
  • We will call you when it is time for the test.
  • Everyone must wear a mask.

Why should I get a test for COVID-19?

You should get a test if you are having symptoms and your provider recommends you have one.  By getting a test, we can best help you with your care and prevent the spread of COVID-19 to more people.

You may also need a test if you were exposed to COVID-19, tested COVID-19 positive, or have recovered from symptoms of COVID-19 and need to return to work.

Why was I tested for COVID-19?

Your provider sent you to get a test because you are having or had symptoms of COVID-19. The symptoms include fever, cough and difficulty breathing. You may have also been in close contact with someone who has, or is suspected of having, COVID-19.

You may also need a test in order to return to work.

We tested you to help find out whether you have COVID-19.

When will I get my results?

Due to high demand, we may not receive lab results for up to 14 days.  You will receive your test results by phone call or portal message from our health center. We will contact you as soon as your results are available to talk about next steps.

Please contact the health center if you think you are getting sicker while you wait for the results.

What should I do while I wait for my test results?

Please stay home while you wait for test results.

Tell your employer that you have been tested and that you must isolate until released.

As much as possible, you should also stay in a specific room and away from other people in your home. You should also use a separate bathroom, if you have one.

The CDC also recommends that you:

  • Wear a face mask when around other people.
  • Cover your coughs and sneezes.
  • Avoid sharing common household items.
  • Wash your hands frequently.
  • Clean surfaces you touch often, such as tabletops, doorknobs, sinks and light switches, every day.

Please download and read the care and safety sheet below for more information.

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What does a positive result mean?

A positive test means that you have COVID-19.

Treatment may include staying home (home-quarantine/self-quarantine) to avoid spreading the virus to others.

We will contact you as soon as your results are available to talk about your care and next steps. When we call you, we may ask you about people you may have been in close contact within the past 14 days.

You will receive a call from your local board of health. In the City of Boston, the Boston Public Health Commission is the board of health. If you need a letter to return to work, please request one from the board of health.

If you have a positive test and do not hear from your local board of health within 14 days of your test, please notify our nursing team at the health center.

What does a negative result mean?

A negative test result means that COVID-19 was not found in your test sample.

A negative test result likely means you don’t have COVID-19. Your provider will look at your test result along with other things, such as your symptoms, possible contact with someone who may have COVID-19, and recent travel.  We will contact you to talk about your care and next steps.

What does an inconclusive result mean?

An inconclusive test result means that the lab was not able to confirm if you do or do not have COVID-19 from your test sample. We will contact you to talk about your care and next steps.

How will I find out about my test results?

You will receive your test results within about 5 days, by phone call or portal message from our health center.

How much is the test going to cost?

You are not responsible for any costs related to COVID-19, including testing for the virus, outpatient care, and hospitalization.

When should I call my provider if I have symptoms?

You should contact your provider if you are having symptoms of COVID-19.  Common symptoms of COVID-19 include fever, cough, and shortness of breath. Some people have also said they had a sore throat, headache, nasal congestion, fatigue, and body aches.

Trouble breathing is a more serious symptom that means you should get medical attention.

If you are having trouble breathing, seek medical attention.

  • Call BEFORE you go to your health center or emergency room.
  • Tell them your symptoms.
  • They will tell you what to do.

Always call 9-1-1 if you are experiencing a life-threatening emergency.

For more information about our healthcare and support services during COVID-19, please visit hhsi.us/coronavirus.

THANK YOU! To the City of Boston, Mayor Martin Walsh, and all the individuals, businesses, and foundations who contributed to the Boston Resiliency Fund for helping to make COVID-19 testing at Daniel Driscoll – Neponset Health Center possible.