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Complete Care Coordination Provided Through The ESP

19th September 2017

Through Harbor Health Elder Service Plan, my father-in-law is seeing Dr. Wong every day, at each facility, and she is providing overall coordination. Dr. Wong’s compassion, knowledge of his situation and ability to adjust scenarios at each place has already made for a smoother experience for Russ. His confidence in how he is being handled seems higher each day. From my vantage point, I am grateful that we found PACE and that we found ESP at HHS in particular. Russ is crafting the relationships he needs to adequately manage his care, and that is a quality of experience he was not getting elsewhere.

Participant’s Daughter-in-law