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Important Information About Coronavirus Disease/COVID-19

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WE ARE HERE FOR YOU!

The health and safety of our patients is very important to us!

We will keep this page updated with information about our services, health center hours, and answers to frequently asked questions about COVID-19.

Our Services

COVID-19 Testing By Appointment – OPEN

Testing for COVID-19 is now available for current and new patients by appointment at the following locations:

Daniel Driscoll – Neponset Health Center, (617) 282-3200
Harbor Community Health Center – Hyannis, (508) 778-5420

COVID-19 Testing

Medical and Behavioral Health Services – OPEN

NEW! Our medical and behavioral health care teams at our healthcenters are now providing telehealth phone appointments!

Learn About Telehealth

Urgent and essential appointments that need an office visit will take place at our health centers.

PLEASE NOTE: Patients at Geiger Gibson will go to Daniel Driscoll – Neponset Health Center, located at 398 Neponset Avenue, Dorchester, for urgent and essential in-person appointments.

To make an appointment, please call your health center location.

IMPORTANT! We are only able to provide a telehealth appointment if you are in Massachusetts.  If you will be in another state for a telehealth appointment, we are unable to offer care at this time.

PLEASE CALL BEFORE YOU COME TO A HEALTH CENTER if you have any of the following symptoms – fever, breathing difficulties, cough.

corona-virus-symptoms

When you call, we will ask you some questions to get you the care you need as quickly as possible

Interpreter services are available to help you when you call.

Dental Services – URGENT AND EMERGENCY CARE ONLY

We are following the recommendations for staying closed for routine and non-urgent dental care.

URGENT AND EMERGENCY CARE: If you have an urgent question or dental emergency, our dental care team is available for a telehealth appointment by video or phone.  We also have limited in-person appointments for the most urgent emergency cases.

Call your health center with urgent dental questions and emergencies.

Our dental team follows all Centers for Disease Control and Prevention (CDC) guidelines. We will closely monitor any additional infection control or personal protection equipment policies coming from the CDC and make the changes necessary to keep everyone safety.

Pharmacy – OPEN

Our pharmacies at Geiger Gibson Community Health Center, Daniel Driscoll – Neponset Community Health Center, and Harbor Community Health Center – Hyannis are open!  See detail below for each location.

Geiger Gibson, offering curbside pick up and mail delivery.  Call the pharmacy at (617) 533-2295.

Daniel Driscoll – Neponset, walk-up service, curbside pickup, and mail delivery. Call the pharmacy at (617) 533-2290.

Harbor Community Health Center – Hyannis, walk-up service, curbside pickup, and mail delivery. Call the pharmacy at (508) 778-5424.

Please use curbside pick-up or mail delivery if possible!

Did you know we can mail prescriptions to you for free? We do not mail controlled medications or refrigerated medications at this time.

Any patient interested in having medications mailed can call your health center to make a pharmacy request.  Once a prescription is filled successfully, we will usually mail prescriptions within 24 hours.  Delivery is usually the next business day and we track shipments in the event a patient reports an issue.

Patients should notify the pharmacy within 7 days of their prescriptions running out so that it provides the pharmacy enough time to refill their medications or requests new prescriptions, if needed.

Support Services – OPEN

Food Pantry at Daniel Driscoll – Neponset – now open Tuesdays, 8:30 AM – 5:00 PM. Learn more

Dorchester South/South Boston WIC – open and doing all appointments over the phone! New participants can call (617) 265 4380 or apply online.

SNAP application assistance – our community health workers can help you apply over the phone.  Call Jessica Espiritusanto at (617) 533-2267 or Camila Barbosa at (508) 778-5413 for assistance.

MassHealth and insurance application assistance – our community health workers and financial counselors can help you apply over the phone.  Call a Harbor community health center to make a phone appointment with our community health worker or financial counselor.

For a listing of support resources in your community and available from Harbor Health, click the button below!

Support Resources

Our Hours

We have updated our hours at our health centers due to COVID-19. Please visit the webpage for your health center location to see our update hours.

Updated Hours

Frequently Asked Questions About COVID-19

What are the symptoms of COVID-19?

The most common symptoms of COVID-19 are fever, breathing difficulties, cough. Some people have also reported headache, sore throat, fatigue, body aches, and loss of smell or taste. If you are having symptoms, you should call your primary care provider to find out about the care you may need.

You can also use these resources to self-check symptoms and learn when you should seek medical advice:

buoyhealth.com/symptom-checker  – this tool can connect you with local medical resources in Massachusetts!

cdc.gov/coronavirus/2019-ncov/symptoms-testing/testing.html

Monitor your symptoms

If you need a primary care provider, Harbor Health welcomes new patients and can help you.  Find a Harbor community health center and call to make an appointment.

What should I do if I think I am sick with COVID-19?

If you think you are sick with COVID-19, call your health center!  We will ask you some questions and get you the care you need as quickly as possible. You should also take steps to keep the disease from spreading to other people in your home and community.

If you are caring for or living with someone who has COVID-19 and develop a fever, breathing difficulties, or cough, please call your health center.

You can download more information about what to do to stop the spread of COVID-19 and manage symptoms if you have COVID-19 but clicking the button below:

COVID-19 Safety

What is the telephone number for my health center or ESP?

Geiger Gibson Community Health Center, (617) 288-1140

Daniel Driscoll – Neponset Health Center, (617) 282-3200

Harbor Community Health Center – Plymouth, (508) 778-5470

Harbor Community Health Center – Hyannis, (508) 778-5420

Ellen Jones Community Dental Center – Harwich, (508) 778-5400

Harbor Community Dental Center – Provincetown, (508) 778-5499

Elder Service Plan – Brockton, (774) 470-6700

Elder Service Plan – Mattapan, (617) 533-2400

Harbor Health’s TTY Line, (617) 533-2264

We may have a higher call volume and longer than normal wait times on our phone lines. You can contact us using the patient portal with routine requests such as lab results, appointment times, or need to request a medication refill.

Where can I get more information about COVID-19?

Dial 211 on your phone or visit Mass211.org . They will provide you with updated information on COVID-19. They also offer interpreting services.

Coronovirus.gov

(English)  2019 Novel Coronavirus (COVID-19)

(Haitian Creole) Nouvo Kowonaviris 2019 (COVID-19)

(Portuguese) 2019 Novo Coronavírus (COVID-19) 

(Spanish) Nuevo Coronavirus 2019 (COVID-19)

(Vietnamese)  Chủng Mới của Vi-rút Corona 2019 (COVID-19)

COVID-19 Fact Sheets Multiple Languages (Health Literacy Project)

What are the best ways to prevent getting COVID-19?

The World Health Organization recommends you DO THE FIVE:

  1. HANDS. Wash them often
  2. ELBOW. Cough into it
  3. FACE. Don’t touch it
  4. SPACE. Keep safe distance
  5. HOME. Stay if you can

Where can I find support resources for food assistance, childcare, and other issues?

Please visit our COVID-19 Resources page for a list of resources.  We add new resources as we receive information!

You can also dial 211 on your phone or visit Mass211.org. They will provide you with updated information on COVID-19. They also offer interpreting services.

REMEMBER: If you have any of the symptoms of Coronavirus – fever, breathing difficulties, cough – call the health center!

Thank you for your help keeping everyone healthy and safe!