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Important Information About Coronavirus Disease/COVID-19

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WE ARE HERE FOR YOU!

The health and safety of our patients is very important to us!

We will keep this page updated with information about our services and answers to frequently asked questions about COVID-19.

Updates to Services

Medical and Behavioral Health Services – OPEN

NEW! Our medical and behavioral health care teams at our health centers are now providing appointments over the phone!

Learn about telehealth at Harbor Health

Urgent and essential appointments will take place at our health centers.

PLEASE NOTE: All walk-in services at Geiger Gibson Community Health Center have been suspended.Patients at Geiger Gibson will go to Daniel Driscoll – Neponset Health Center, located at 398 Neponset Avenue, Dorchester, for urgent and essential appointments.

For an appointment, please call your health center location.

PLEASE CALL BEFORE YOU COME TO A HEALTH CENTER if you have any of the following symptoms – fever, breathing difficulties, cough.

corona-virus-symptoms

When you call, we will ask you some questions to get you the care you need as quickly as possible

Interpreter services are available to help you when you call.

Dental Services – SUSPENDED DUE TO COVID-19

We will continue to keep you updated on when we will re-open dental services for appointments.

FOR URGENT DENTAL QUESTIONS: You can still call your health or dental center with urgent questions and dental emergencies.  We will have a member of the Harbor Health dental care team on call to offer assistance over the phone.

Pharmacy – OPEN

Our pharmacies at Geiger Gibson Community Health Center, Daniel Driscoll – Neponset Community Health Center, and Harbor Community Health Center – Hyannis are open!  See detail below for each location.

Geiger Gibson, offering curbside pick up and mail delivery.  Call the pharmacy at (617) 533-2295.

Daniel Driscoll – Neponset, walk-up service, curbside pickup, and mail delivery. Call the pharmacy at (617) 533-2290.

Harbor Community Health Center – Hyannis, walk-up service, curbside pickup, and mail delivery. Cal the pharmacy at (508) 778-5424.

Please use curbside pick-up or mail delivery if possible!

Did you know we can mail prescriptions to you for free? We do not mail controlled medications or refrigerated medications at this time.

Any patient interested in having medications mailed can call your health center to make a pharmacy request.  Once a prescription is filled successfully, we will usually mail prescriptions within 24 hours.  Delivery is usually the next business day and we track shipments in the event a patient reports an issue.

Patients should notify the pharmacy within 7 days of their prescriptions running out so that it provides the pharmacy enough time to refill their medications or requests new prescriptions, if needed.

Frequently Asked Questions About COVID-19

What should I do if I think I am sick with COVID-19?

If you think you are sick with COVID-19, call your health center!  We will ask you some questions and get you the care you need as quickly as possible. You should also take steps to keep the disease from spreading to other people in your home and community.

If you are caring for or living with someone who has COVID-19 and develop a fever, breathing difficulties, or cough, please call your health center.

What is the telephone number for my health center or ESP?

Geiger Gibson Community Health Center, (617) 288-1140

Daniel Driscoll – Neponset Health Center, (617) 282-3200

Harbor Community Health Center – Plymouth, (508) 778-5470

Harbor Community Health Center – Hyannis, (508) 778-5420

Ellen Jones Community Dental Center – Harwich, (508) 778-5400

Harbor Community Dental Center – Provincetown, (508) 778-5499

Elder Service Plan – Brockton, (774) 470-6700

Elder Service Plan – Mattapan, (617) 533-2400

Harbor Health’s TTY Line, (617) 533-2264

We may have a higher call volume and longer than normal wait times on our phone lines. You can contact us using the patient portal with routine requests such as lab results, appointment times, or need to request a medication refill.

Where can I get more information about COVID-19?

Dial 211 on your phone or visit Mass211.org . They will provide you with updated information on COVID-19. They also offer interpreting services.

Coronovirus.gov

(English)  2019 Novel Coronavirus (COVID-19)

(Haitian Creole) Nouvo Kowonaviris 2019 (COVID-19)

(Portuguese) 2019 Novo Coronavírus (COVID-19) 

(Spanish) Nuevo Coronavirus 2019 (COVID-19)

(Vietnamese)  Chủng Mới của Vi-rút Corona 2019 (COVID-19)

What are the best ways to prevent getting COVID-19?

The World Health Organization recommends you DO THE FIVE:

  1. HANDS. Wash them often
  2. ELBOW. Cough into it
  3. FACE. Don’t touch it
  4. SPACE. Keep safe distance
  5. HOME. Stay if you can

Where can I find support resources for food assistance, childcare, and other issues?

Please visit our COVID-19 Resources page for a list of resources.  We add new resources as we receive information!

You can also dial 211 on your phone or visit Mass211.org. They will provide you with updated information on COVID-19. They also offer interpreting services.

REMEMBER: If you have any of the symptoms of Coronavirus – fever, breathing difficulties, cough – call the health center or ESP first!

Thank you for your help keeping everyone healthy and safe!