Attention MassHealth Members!
ACT NOW, STAY COVERED! MassHealth needs to renew coverage for all members to make sure they are still eligible and receive the best benefit they qualify for!
Starting April 1, MassHealth needs to renew health insurance coverage for all members to make sure they still qualify for their current plan.
These renewals will take place over 12 months. This means you can get your renewal forms in the mail at any time between April 2023 and April 2024.
If MassHealth has enough information to confirm your eligibility, your coverage will renew automatically.
If MassHealth needs more information, you will get a renewal form in a blue envelope. You need to respond to before the deadline on the form.
Take three steps to renew your coverage
- Update your contact information with MassHealth. Make sure MassHealth has your most up to date address, phone number, and email so you do not miss important information and notices from MassHealth. Learn how to report changes by visiting mass.gov/how-to/report-changes-to-masshealth
- Read all your mail. MassHealth will be sending your renewal form in a blue envelope. Additional important notices or request for information may arrive in white envelopes.
- Respond to MassHealth before the deadline. Your notice will have a deadline. Make sure you fill out and send all needed information to MassHealth by the deadline.
When you get your blue envelope in the mail, you can renew online, via mail or fax, over the phone, or in-person. Visit www.mass.gov/masshealthrenew to learn more about how to renew.
If you think you might not be eligible for MassHealth, other health coverage options are available!
You may qualify for an affordable plan through the Massachusetts Health Connector, your employer, Medicare, or other sources.
Visit mahealthconnector.org or call customer service at 1-877- MA ENROLL (1-877-623-7773) to learn more or enroll in a plan.
If you lose your MassHealth coverage, it is a Qualifying Life Event (QLE). This means you can enroll in a plan with the Health Connector outside of the regular Open Enrollment Period.
Need help with your renewal?
Resources are available to help make sure you stay covered.
Call MassHealth Customer Service at 800-841-2900 or (TTY: 711), Monday to Friday 8:00am – 5:00pm.
You can also visit masshealthrenew.org for more information.
Community health centers like Harbor Health and many community organizations have financial counselors who can help you. Please call the health center to ask for an appointment with a financial counselor.
Watch this video and scroll down to download an informational flyer for more information.